Long time friend of the Club, Phil Basche, provided a motivating talk to members this week.  While discussing the wonderful work of Lifeline, Phil highlighted some of the very important lessons that he has learned through Lifeline counseling training - including the importance of learning to listen - something we can all improve on in the home, workplace and anywhere.  The number of calls to Lifeline each day is massive, and Phil emphasised it would be great to be able to reduce the number of calls through better listening and engagement by all of us in our daily lives.  A sobering but motivating presentation.